MenuServicesTicketsContacts

Privacy Policy

THIS PRIVACY POLICY CONTAINS IMPORTANT INFORMATION ABOUT THE METHODS AND PURPOSES OF PERSONAL DATA COLLECTION, PROCESSING AND STORAGE

Last revision date: 2022.03.18

UAB “Kauno arena”, enterprise number 302505310, address Karaliaus Mindaugo pr. 50 (hereinafter referred to as Ledo rūmai), values and protects the privacy of the data you have provided us with and/or received from us. This Privacy Policy (hereinafter referred to as the Policy) is intended to inform you about the ways in which we collect, process and store your personal data at Ledo rūmai located at Kovo 11-osios g. 26, as well as through our activities on the website at www.kaunoledorumai.lt (hereinafter referred to as the Website).

The information presented in this Policy has been prepared pursuant to the General Data Protection Regulation of the European Union, the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communication of the Republic of Lithuania and other related laws and instructions of supervisory authorities.

Due to the fact that this Policy is constantly changing, Ledo rūmai reserves the right to update and/or change this Policy at any time without notice. The updated and/or changed Policy shall come into force as of its announcement on the Website, thus, we highly recommend you to regularly check the Policy noting the last revision date provided at the top of the Policy. Ledo rūmai undertakes to inform you by electronic means of any material changes to the policy.

When submitting your personal data, you are informed that we will be collecting, storing, systemizing, using and processing them for the purposes set forth in this Policy and the laws applying the measures and procedures which are stipulated in this Policy and the laws. You have to make sure that your personal data are correct and right at the time of submission. We shall not be held liable for any losses and/or damages incurred by you or third parties as a result of inaccurate and/or wrong data submitted by you.

We shall store your personal data for no longer than required by the data processing purpose or indicated in the laws. Detailed information about the possible basis for data processing, its goals, the collected personal data and storage terms are presented below, i.e. in the Information about Personal Data Table.

Please be informed that Ledo rūmai is not considered as a controller or a processor of personal data in these cases when even is not organized by the Ledo rūmai itself but by the event organizers, private companies or other individuals. In such cases, we always recommend reading the Privacy Policy provided by the official organizer of the event.

1. IS THIS POLICY INTENDED AND NECESSARY FOR ME?

This Policy contains important information and we highly recommend to read it carefully before taking any actions at our Website as it may result in us collecting, using and storing your personal data which may be used to determine your personal identity (hereinafter referred to as the Personal Data). Your Personal Data may become known to us or stored by us electronically or in other ways when you perform one or more of the following actions:

  • Visit our Website and carry out certain actions, such as fill out the inquiry form, contact our customer service department and/or staff, sign up for a newsletter
  • Place and order for goods and/or services available on our Website
  • Perform certain actions on social media, e.g. write a message, leave a review and/or a comment, etc.
  • Consent to receive direct marketing notifications
  • Take part in quizzes, games and promotion events
  • Submit a job application
  • Submit a review, request and/or complaint
  • Visit Ledo rūmai, its territory and/or other pertaining facilities
  • Conclude an agreement with us, etc.

2. WHICH PERSONAL DATA CAN BE COLLECTED?

With respect to personal data collection purposes, we can collect, use and store different Personal Data that might help us to determine your personal identity. Please find the Information about Personal Data Table below. This table explains the goals of colleting data, the type of information collected, for how long and on what basis the Personal Data are stored. Please carefully read this table containing information about your Personal Data.

3. AM I REQUIRED TO PROVIDE YOU WITH MY PERSONAL DATA?

We collect your Personal Data for the purpose of quickly and properly reacting to your inquiries, requests, complaints and/or other actions made as our client and/or user and so that we can render high quality services to you. If you provide false information and/or fail to submit any information, we will not be able to render services to you or to reply to your inquiries, requests, complaints and/or other letters requiring any type of action from us. You must submit your data for the purposes indicated in the Information about Personal Data Table below so that we can render our services to you.

When presenting your Personal Data, you are informed that we will be collecting, storing, systematizing, using and processing your data only for the purposes and using the means and procedures described in this Policy and the applicable laws.

4. FOR HOW LONG WILL MY PERSONAL DATA BE STORED?

We will store your Personal Data for no longer than stipulated in the personal data processing goals or set forth in the laws. Detailed information about the possible processing goals and personal data storage terms are presented in the Information about Personal Data Table below. The Personal Data and/or information which is no longer needed or its storage term has expired are destroyed and/or irrevocably deleted.

We shall take all possible technical and administrative measures to ensure that the Personal Data are destroyed and/or deleted purposefully and fairly without breaching the terms laid out in the laws.

5. AM I BEING FILMED WHILST WISITING LEDO RŪMAI OR ITS TERRITORY?

In order to protect the safety of you, other visitors and employees and to protect the safety of the Ledo rūmai property as well as to record and preserve evidence of incidents, i.e. property damage, theft, illegal actions, personal injuries, accidents, etc. we perform constant video surveillance at Ledo rūmai and its territory. For video surveillance we collect, process and store your personal data as it is set out at the bottom of the text of this Policy – at the Personal Data Information Table.

6. DO YOU HAVE THE RIGHT TO FILM ME AND/OR TAKE PHOTOS OF ME IN LEDO RŪMAI?

It is important to note that despite the fact that the event takes place at Ledo rūmai, in many cases the events are not organized by Ledo rūmai itself, but by the event organizers, private companies and / or individuals. In such case, it is always recommended to view the available information about the event organizer and to inquire about their Privacy Policy, which should include information about taking photos, filming and the usage of such materials.

We have the right to take photos and film during the events. This means that you might have your photo taken and/or feature in our videos. Please note that we can use these photos or video files only for the purpose of public information when informing the society about ongoing and/or past events. We undertake to make sure that these photos do not breach your dignity and honor and to publish them only on our social media accounts and Website. For more information on the collection, processing and storage of the photos and videos of our events and/or other mass events, please refer to the Information about Personal Data Table below.

Please be informed that the representatives of the mass media may publish your photos only if the applicable laws are adhered to. We do not control and shall not be held liable for the actions of the representatives of the mass media.

7. HOW ARE MY PERSONAL DATA PROCESSED FOR THE PURPOSE OF DIRECT MARKETING?

We can send promotional notices, offers of goods and/or services, newsletters and other beneficial offers only if you are older than 14 years of age and have granted us this right when placing an order for such goods and/or services by completing the respective surveys and/or requests and giving your consent by ticking the respective box, giving a written consent or submitting your e-mail.

We may also provide you with marketing offers, the purpose of which is to reconcile the aims for which your personal data was obtained in the first place and you have not objected to the personal data providation for direct marketing purposes.

For the purpose of marketing, the collected Personal Data and its storage term are indicated in the Information about Personal Data Table below.

You have the right to revoke your consent to receive direct marketing services or other offers and news at any time. You can do this at any time by clicking the link provided at the bottom of the respective newsletter or by contacting us by e-mail at privatumas@zalgirioarena.lt.

8. ARE MY PERSONAL DATA SAFE?

We process your Personal Data responsibly and safely, with respect to the Personal Data Processing Regulations approved by General Managers of the respective institution and technical and organizational measures intended to protect your Personal Data from any accidental or illegal deletion, damage, changes, loss, disclosure or other unlawful processing. We keep to the following main data processing principles:

  • We collect Personal Data only for lawful and defined purposes
  • We process Personal Data fairly and based on their primary purpose only
  • We store Personal Data no longer than required by the data processing goals and purposes
  • Only authorized employees are assigned Personal Data processing tasks
  • We use reasonable technical and administrative measures to process Personal Data
  • We disclose Personal Data to third parties only under legal basis
  • We notify the State Data Protection Inspectorate about any recorded or possible breach of Personal Data
  • We offer regular professional development courses to our employees on the topic of personal data processing

9. WHO HAS THE RIGHT TO VIEW MY PERSONAL DATA?

We transfer your data to the recipients listed in the Information about Personal Data Table below (Section: Data recipients).

We have the right to disclose your Personal Data with the goal to protect our rights and interests and/or to present the information requested by the court, law enforcement institutions and state enterprises in so far as it is set forth in the laws. We can also disclose your Personal Data to other companies/institutions for the purpose of service provision and/or fulfilment of contractual obligations in so far as it is required to render the respective services, e.g. IT system administration, accounting, audit.

10. CAN OTHER COMPANIES COLLECT MY PERSONAL DATA?

The Website may contain ads from third parties (other companies) and/or links to other websites. Third parties are directly liable for the content of the advertisement and must ensure that it complies with all the applicable laws and legal norms. We are not liable for the content of the third-party websites or their privacy policies. If you follow a link to other websites from our Website, we highly recommend reading the privacy policy of the respective website before taking any further actions.

We have the right to hold various competitions, quizzes and promotions and to promote similar events held by other organizations, companies and/or natural persons. Your Personal Data may be collected during such events. We are not liable for the personal data collection, processing and storage measures used by third parties. We highly recommend to view the available information about the respective competition, quiz or promotion you intend to participate in and its privacy policy before taking any further actions.

11. WHICH SOCIAL MEDIA DO WE USE?

The information you provide us with by using the social media (including but not limited to clicking Like; Follow, etc.) is controlled by the respective social media manager.

We have and administer the social media accounts listed below. We highly recommend that you read the privacy policies of these third parties and contact their managers directly if you have any questions regarding their personal data processing:

„Facebook“ – /kaunoledorumai, Privacy Policy can be found here: https://www.facebook.com/policy.php
„Instagram“ – /kaunoledorumai, Privacy Policy can be found here: https://help.instagram.com/402411646841720

12. WHAT ARE MY RIGHTS RELATED TO PERSONAL DATA PROCESSING?

If we process your Personal Data for the purposes set forth in this Policy or you believe that we are doing so, you have the following rights:

The right to be informed about your personal data processing
The right of access to your personal data and how they are processed
The right to rectification, i.e. to request for the data to be corrected or, with respect to the personal data processing goals, to supplement incomplete data
The right to erasure and to be forgotten, i.e. to destroy your data or to suspend data processing
The right to restrict processing, i.e. to request that we restrict your personal data processing in case of a legal basis
The right to data portability, i.e. to transfer data
The right to object to personal data processing and to revoke your consent to process your personal data at any time.

If you wish to exert your rights, you must first contact us in writing (using the contact details below) and indicate the rights you wish to make use of. We are obligated to reply within the term and according to the procedure set forth in this Policy.)

13. HOW CAN YOU CONTACT US?

To exert your rights, submit requests, complaints or claims, you must contact us in writing using one of the methods listed below:

  • Addressing our Data Protection Officer by e-mail at privatumas@zalgirioarena.lt.
  • By regular mail at: Karaliaus Mindaugo Pr. 50, Kaunas, Lithuania.

We are obligated to reply to your written requests, complaints or claims in writing within the term stipulated by the laws but no later than 1 (one) month from receiving the respective letter. In certain cases, this term might be extended for 2 (two) months, with respect to the complexity of the request and the number of inquiries at the given time.

Please be informed that if you do not provide your contact data or if such data is false and/or changes, we will be unable to contact you and reply to you request, inquiry or complaint.

If we fail to supply you with the requested information or you have reasonable claims regarding Personal Data processing, you have the right to address the State Data Protection Inspectorate and file a substantiated claim to the following address: L. Sapiegos St. 17, Vilnius, Lithuania; or by e-mail at ada@ada.lt.

TABLE SUMMARIZING THE MAIN INFORMATION ABOUT PERSONAL DATA

This table has clear separate categories for your convenience and presents detailed information about how we collect, process and store your Personal Data.

Table of contents:

  1. We aim to ensure the safety of you, other visitors and our property;
  2. We organize events and activities in which you are able to participate;
  3. We sell you goods and / or services;
  4. We provide you with information about our services or offer you services;
  5. You are applying for a job in Ledo rūmai;
  6. You are visiting Ledo rūmai webpage;
  7. When you represent Ledo rūmai to a partner organization.

 

1. OUR GOAL IS TO ENSURE YOUR SAFETY AS WELL AS THE SAFETY OF OUR GUESTS AND OUR PROPERTY

No. When are the data processed? Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
1.1. By purchasing skating session tickets / season tickets (online and at Ledo rūmai), you have agreed to the rules of Ledo rūmai Administration of visitors‘ safety and behavior First name, family name, date, signature 30 k. days from the date of consent (for paper consents)

For electronic consents as specified in the privacy policy of UAB Nacionalinis bilietu platintojas:

https://www.bilietai.lt/lit/apacia/bilietailt/privatumo-politikos-principai/

 

Agreement, Clause b of Paragraph 1 of Article 6 of the GDPR UAB „Nacionalinis bilietų platintojas“ (Independent data controller)

 

1.2. You entered Kaunas Ice Palace, according to the preapproved visitor list and / or permission Management of visitor access First name, family name, represented organization, event, event date, signature 30 k. days from the date of consent Agreement, Clause b of Paragraph 1 of Article 6 of the GDPR UAB „Ekskomisarų biuras“

UAB „Asistentai.lt“

Event organizer and / or its company

1.3. You entered the Kaunas Ice Palace according to the issued permit Administration of tenant / employee access First name, family name, represented organization, event, event date, signature Up to 24 months Unless there is reason to believe that an offense, breach of work discipline, criminal offense or other illegal activity has been recorded (until the end of the relevant investigation and / or trial). Agreement, Clause b of Paragraph 1 of Article 6 of the GDPR UAB „UCS Baltic“

UAB „Ekskomisarų biuras“

1.3. You have visited the premises of Ledo rūmai which are under video surveillance Ensuring the safety of the territory, the facilities, and people Image, visit/ stay location, behavior, personal belongings, time, and date Up to 60 calendar days, except in cases of a reason to believe that a transgression, work ethic violation, crime or other illegal action has occurred (until the end of the respective investigation and/or closing of the case). pabaigos). Legal interest (Clause f of Paragraph 1 of Article 6 of the GDPR) to ensure yours and our safety

2. WE HOLD EVENTS THAT YOU TAKE PART IN

No. When are the data processed? Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
2.1. You have taken actions on our social media (Facebook, Instagram) Social media account management of Kauno ledo rūmai Username, entry comments, entry sharing, information about Likes and Follows, information about reactions to entries, photos, messages, time of receiving messages, message content, message annexes, reply to the message, time of reply to the message, information about participation in events, information about evaluation, and all other information submitted by the Data Subject The social media manager shall set the data storage terms. We recommend reading the privacy policy of the respective social media.

We regularly review and/or remove irrelevant entries in social media accounts every 6-12 months.

 

Consent (Clause a of Paragraph 1 of Article 6 of the GDPR) Facebook Inc.,

VšĮ „Žalgirio krepšinio centras“

2.2. You have participated in games, promotional events, or quizzes (in social media and/or during events at „Ledo rūmai“) Entertainment events of Ledo rūmai management and administration First name, family name, entry comments, entry sharing, information about Likes and Follows in the social media account, information about reactions to entries, photos, messages, time of receiving messages, message content, message annexes, reply to the message, time of reply to the message, information about participation in events, information about evaluation, photos, or video files, if intended for the competition as a requirement for participation 1 year after the announcement of the winner Consent (Clause a of Paragraph 1 of Article 6 of the GDPR) Organizers of games and promotions, service providers
2.3. You have had your photos taken and/or have been filmed during an event and this material has been announced publicly Public information Image seen in the photo, image and/or audio recording in a video file, event, event date 5 years from the date of publication Legal interest (Clause f of Paragraph 1 of Article 6 of the GDPR) to record and use the images from events for representational purpose. Photographic service providers

Facebook Inc.,

Google Inc.,

UAB Visetas

UAB Interneto vizija

VšĮ Žalgirio krepšinio centras

3. WE SELL YOU GOODS AND/OR RENDER SERVICES

No. When are the data processed? Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
3.1. You have purchased skating sessions and / or subscriptions through our official mediators Sale and management of goods and/or services First name and family name, e-mail, phone number, account number, paid amount, goods/services, purchase history, health data (if tickets for the disabled are purchased and/or staff assistance is requested) As stated in the privacy policy of UAB Nacionalinis bilietu platintojas:

https://www.bilietai.lt/lit/apacia/bilietailt/privatumo-politikos-principai/

Agreement (Clause b of Paragraph 1 of Article 6 of the GDPR) UAB Nacionalinis bilietų platintojas (Savarankiškas duomenų valdytojas)

VšĮ Žalgirio krepšinio centras

 

3.2. You have purchased short-term ice rink rental services through our official mediators Sale and management of goods and/or services First name and family name, e-mail, phone number, account number, paid amount, goods/services, purchase history 3 years from the last purchase Agreement (Clause b of Paragraph 1 of Article 6 of the GDPR) Koobin S.S.L.

VšĮ Žalgirio krepšinio centras

 

3.3. You have purchased long-term ice rink and / or Ledo rūmai premises rental services Sale and management of goods and/or services Vardas ir pavardė, el. paštas, tel. numeris, sąskaitos numeris, mokėta suma, prekė/paslauga, pirkimų istorija 3 years from the last purchase Agreement (Clause b of Paragraph 1 of Article 6 of the GDPR) VšĮ Žalgirio krepšinio centras

 

4. WE PROVIDE YOU WITH THE INFORMATION ABOUT OUR SERVICES OR OFFER OUR SERVICES

No. When are the data processed? Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
4.1. You have submitted an inquiry, request or complaint by email, in writing / by phone Analyzing your inquiries, requests, and complaints First name and family name, e-mail, phone number, address, inquiry, request or complaint, information related to the submitted inquiry, request, or complaint 1 year from submission date Consent (Clause a of Paragraph 1 of Article 6 of the GDPR) VšĮ Žalgirio krepšinio centras

 

Typeform SL

4.2. You have filled in an incident / damage form, a lost item or another official form at the Ledo rūmai premises Analyzing your inquiries, requests, and complaints First name and family name, e-mail, phone number, date, signature, additional information provided on the particular form. 30 calendar days from the filling of the form or until the investigation of the particular accident Consent (Clause a of Paragraph 1 of Article 6 of the GDPR) VšĮ Žalgirio krepšinio centras

 

4.2. You have consented to receiving direct marketing notices and/or newsletters Making direct marketing offers to the Data Subject First name and family name, e-mail, information on whether or not the e-mail was opened, the links that were clicked and other statistical data 3 years from the consent date Consent (Clause a of Paragraph 1 of Article 6 of the GDPR)
Paragraph 1 of Article 69 of the Law on Electronic Communication of the Republic of Lithuania
ActiveCampaign, LLC.

5. YOU FILE A JOB APPLICATION

No. When are the data processed? Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
5.1. You have provided us with the job applicant’s form (CV) for an announced opening Employment First name and family name, date of birth, address, phone number, e-mail, workplace, education, position applied for, date of CV receipt, personal qualities, work experience, last workplace, work experience in years in the workplace, former position, other work experience, language skills, reading, writing, and understanding skill levels, computer literacy, other information and reasoning, desired salary and/or other information supplied in the job application or job interview 1 month after the selection process or 1 year if you have given your written consent Agreement (Clause b of Paragraph 1 of Article 6 of the GDPR)

 

Consent (Clause a of Paragraph 1 of Article 6 of the GDPR)

–      

6. YOU HAVE VISITED THE WEBSITE OF LEDO RŪMAI

No. When are the data processed? Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
6.1. You have visited the website of Ledo rūmai Website management Device information (ID), IP address, sign-in time, information of the consent to use cookies Depends on the chosen or not chosen cookies (please see the cookie policy for more information) Consent (Clause a of Paragraph 1 of Article 6 of the GDPR) UAB Visetas

UAB Interneto vizija

 

7. YOU ARE A REPRESENTATIVE OF OUR PARTNER ORGANIZATION

No. When are the data processed? Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
7.1. You are a supplier of Ledo rūmai services / goods, a business partner, a contact person of the represented company Business relationship management Information submitted when concluding the agreement, including such contact information as fist name, family name, e-mail, phone number, address, business card, data of other parties; also, information about marketing choices and newsletters 5 years from the last purchase/ placement of purchase order for services Agreement (Clause b of Paragraph 1 of Article 6 of the GDPR)

 

End of the Privacy Policy.

 


Last updated - 2022-03-22
In order to ensure the best experience on www.kaunoledorumai.lt, the website uses these cookies: Mandatory, Functional, Analytical, Commercial. If you would rather not use their corresponding functions, click on Cookie Management and change your settings. Cookies policy (1.2.6)
×